Frequently asked questions

We can transform a wide range of images into string art, including portraits of loved ones, pets, celebrities, symbols, and abstract designs. If you're unsure about your image, feel free to contact us!

Custom pieces typically take between 3-4 days to create, depending on the complexity of the design and our current order volume. We’ll keep you updated on the progress of your order. Typically 1 week timeline is expected for the piece to arrive at customer doorstep upon finalizing the chosen design.

Yes! During the ordering process, you can specify your preferred thread and background color choice, and we’ll do our best to match your vision.

Yes, we offer a collection of Signature Pieces featuring iconic figures, symbols, and designs. These ready-made art pieces are available for immediate purchase.